Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: February 20, 2026
Welcome to Rentz. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how Rentz Inc. ("we," "us," or "our") collects, uses, shares, and safeguards your information when you use our platform for buying, selling, or renting properties and vehicles in Zambia.
When you register on Rentz, we collect information such as your name, email address, phone number, and location. This helps us provide you with a personalized experience and connect you with relevant listings.
When you create a listing, we collect details about the property or vehicle, including photos, descriptions, pricing, and location information.
We automatically collect information about how you interact with our platform, including your IP address, browser type, pages visited, and time spent on our site.
For transactions, we collect payment details through our secure payment processors. We do not store full credit card information on our servers.
We use your information to facilitate property and vehicle listings, enable communication between buyers and sellers, and process transactions.
We analyze usage data to understand how users interact with Rentz and make improvements to enhance your experience.
We send you updates about your listings, inquiries, transactions, and important platform updates. You can opt out of marketing communications at any time.
We use your information to detect and prevent fraud, verify identities, and maintain a safe marketplace for all users.
When you create a listing or inquire about one, certain information (like your name and contact details) is shared with relevant parties to facilitate transactions.
We work with trusted third-party service providers for payment processing, hosting, analytics, and customer support. These providers are bound by confidentiality agreements.
We may disclose your information if required by law, court order, or to protect the rights and safety of Rentz, our users, or others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time.
Please keep your login credentials secure and notify us immediately if you suspect unauthorized access to your account.
You have the right to access, update, or correct your personal information at any time through your account settings.
You can request a copy of your personal data in a structured, machine-readable format.
You can request deletion of your account and personal information, subject to legal and contractual obligations.
You can opt out of marketing communications while still receiving important account and transaction updates.
We use cookies and similar tracking technologies to enhance your experience on Rentz. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our platform.
You can control cookies through your browser settings, but note that disabling certain cookies may affect platform functionality.
Rentz is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.
Rentz is based in Zambia and primarily serves the Zambian market. If you access our platform from outside Zambia, please be aware that your information may be transferred to and processed in Zambia, where data protection laws may differ from those in your country.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of Rentz after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: support@rentzinnc.com
Phone: +260 972 562 690
Address: Rentz Inc., Lusaka, Zambia